Monday, May 05, 2008

If being on hold weren't bad enough

A company is marketing the "wasted time" you spend on hold, delivering advertisements to you instead of hold music. It's bad enough to hear happy-voice promotions for the company you're calling while you wait on hold; I pity the customer service people who wind up on the receiving end of callers' wrath after listening to some unrelated advertisement.

This goes on the list of signs of the apocalypse, along with advertisements on the floors of supermarkets, on little TV screens in hotel elevators, and in the corner of TV screens while you're trying to watch the ballgame.

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